How information is handled across Zevro’s website, account services and Tester Beta. Zevro is based in Kentucky, USA. For privacy or support requests, email businessmr.glacier@gmail.com.
Local recordings and processing
The editing workflow processes recordings and AI analysis on your computer. Original media, exports, transcripts, analysis caches and local model files may remain in the folders selected or used by the app. Account access and model/tool downloads use the internet. Local processing does not mean every app feature is offline.
Account and device information
Supabase provides account authentication and database services. Account operations use an email address, authentication information, account identifiers and access records. Device registration uses a random device identifier and operating-system label. The server records plan assignments, device allowances, beta approval, activation, expiry and relevant owner account actions. It also records the agreement and privacy notice you accepted, their effective date and document identifiers, and when you accepted them. Short-lived download tickets check approved access before an installer is delivered. This information supports sign-in, device limits, access control, security and support.
Feedback you choose to send
When available, the feedback form sends the text you enter, its category, app version and a request identifier linked to your account. Authorized owners can review it privately. It does not attach recordings, screenshots, audio, logs or diagnostics. Free text can contain personal information you type; it is not automatically guaranteed to be anonymous or sanitized. Avoid including credentials, personal paths or other people’s confidential information.
Optional technical reports
Tester Beta lets you choose to collect recent Shorts and long-form processing times on your computer. You can turn collection off and clear the local timing history. A report is sent only after you review it and choose to send it while signed in. It includes your app version, operating system, CPU, GPU and memory details, recent job durations and outcomes, and current app settings. It excludes media, transcripts, file names, personal paths and logs. Zevro receives the report with your account identity and shows only your latest report. It expires from the inbox after 30 days and is removed by daily cleanup. Contact Zevro to request removal sooner.
Website, providers and connection data
The website uses Cloudflare hosting and Supabase account services. Resend delivers account and beta approval emails and receives your email address and the message content. Supabase maintains authentication and account records. Zevro receives an internal email notification when a new self-registered account confirms its email address. Private installers, when released, are delivered through Cloudflare; account downloads do not upload your recordings. Paid checkout is not open; any future payment service and its practices will be disclosed before purchase. Hosting, authentication, email and model-download providers receive connection information such as IP addresses and request metadata needed to deliver their services. The website stores authentication session tokens in your browser local storage to keep you signed in across pages and visits, and renews them through Supabase. Your password is not saved in this storage. Use Sign out to remove the saved session on this browser, especially on shared computers. This storage is used for account access, not advertising.
Why information is used
Information supports account operation, approved access, security, investigation of reported problems and improvements to the beta. Feedback review requires owner authorization. Service providers process information needed for their functions.
Retention and local files
Local files remain under your control. Deleting an account does not remove local exports or caches from your computer. Unsent technical reports expire from the offline queue after 14 days. Information already delivered to an online service is managed separately from the local queue. Account, approval, acceptance and security records are retained while needed to operate access, resolve support requests and meet applicable obligations; there is no automatic account-retention deletion schedule currently enabled. Download tickets expire after 60 seconds and are removed during later download requests. Provider logs and backups follow each provider’s retention settings. Contact us to request account access, correction or deletion; we may need to verify the request and retain records needed for security or legal obligations. Deleted accounts do not reopen an allocated Founder place; its allocation remains without the deleted account identifier.
Your choices
You can decline optional technical reporting and choose not to submit feedback. Withdrawing diagnostic consent does not by itself close your account or erase reports already delivered. Depending on your location, you may have rights concerning access, correction, deletion, restriction, objection or complaints.
Changes to this notice
Material privacy changes will be dated and communicated before new practices begin. Optional reporting choices remain separate from account registration and beta participation.